:root{--accent: #635bff;--accent2: #4f46e5;--bg: #f6f7fb;--surface: #ffffff;--surface2: #f1f2f7;--text: #1a1a2e;--text2: #6b7280;--text3: #9ca3af;--border: #ececf2;--border2: #e0e1ea;--al: #eef0ff;--ozon: #005bff;--wb: #a94dba;--rs: 10px;--r: 14px;--rl2: 20px;--sh: 0 1px 3px rgba(0, 0, 0, .06);--shm: 0 8px 24px rgba(0, 0, 0, .12);--radius-sm: var(--rs);--radius: var(--r);--text-secondary: var(--text2);--surface-secondary: var(--surface2);--accent-soft: var(--al)}*{box-sizing:border-box}body{margin:0;font-family:Nunito Sans,Nunito,sans-serif;background:var(--bg);color:var(--text)}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px}.login-card{background:var(--surface);border-radius:var(--rl2);box-shadow:var(--shm);padding:40px;width:100%;max-width:380px}.login-title{font-family:Nunito,sans-serif;font-weight:900;font-size:28px;margin:0 0 6px;color:var(--accent)}.login-subtitle{color:var(--text2);font-size:14px;margin:0 0 24px}.login-label{display:block;font-size:13px;font-weight:700;color:var(--text2);margin-bottom:6px}.login-input{width:100%;padding:11px 14px;border:1.5px solid var(--border2);border-radius:var(--rs);font-size:14px;font-family:inherit;margin-bottom:16px;outline:none;transition:border-color .2s}.login-input:focus{border-color:var(--accent)}.login-error{background:#fef2f2;color:#dc2626;padding:10px 14px;border-radius:var(--rs);font-size:13px;margin-bottom:16px}.login-btn{width:100%;padding:12px;background:var(--accent);color:#fff;border:none;border-radius:var(--rs);font-weight:700;font-size:15px;font-family:Nunito,sans-serif;cursor:pointer;transition:background .2s}.login-btn:hover{background:var(--accent2)}.login-btn:disabled{opacity:.6;cursor:not-allowed}.app-shell{min-height:100vh;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;gap:24px;background:var(--surface);border-bottom:1px solid var(--border);padding:14px 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20px}.summary-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.summary-card{background:var(--surface);border-radius:var(--r);padding:20px;box-shadow:var(--sh)}.summary-num{font-family:Nunito,sans-serif;font-weight:900;font-size:32px;line-height:1}.summary-lbl{font-size:11px;font-weight:700;color:var(--text2);text-transform:uppercase;letter-spacing:.4px;margin-top:6px}.mp-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.mp-card{background:var(--surface);border-radius:var(--r);padding:24px;box-shadow:var(--sh);display:flex;flex-direction:column;align-items:center;text-align:center}.mp-avatar{width:56px;height:56px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:28px;margin-bottom:12px}.mp-name{font-family:Nunito,sans-serif;font-weight:800;font-size:17px}.mp-sub{font-size:12px;color:var(--text2);margin-top:2px;margin-bottom:14px}.mp-banner{width:100%;background:var(--surface2);border-radius:var(--rs);padding:8px;font-size:12px;font-weight:600;margin-bottom:14px}.mp-btn{display:block;width:100%;padding:10px;border-radius:var(--rs);color:#fff;text-align:center;text-decoration:none;font-weight:700;font-size:13px}.empty-state{background:var(--surface);border-radius:var(--r);padding:32px;text-align:center;color:var(--text3);box-shadow:var(--sh)}.table-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:20px 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.1s}.clickable-row:hover{background:var(--surface2)}.cell-muted{color:var(--text2);font-size:12px;white-space:nowrap}.cell-product{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cell-question{max-width:0;width:100%}.cell-question-text{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cell-question-sm{max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.row-thumb{width:40px;height:40px;border-radius:6px;object-fit:cover}.row-thumb-ph{width:40px;height:40px;border-radius:6px;background:var(--surface2);display:flex;align-items:center;justify-content:center}.product-link{color:var(--accent);text-decoration:none;font-weight:600}.in-work-badge{font-size:11px;color:#d97706;font-weight:600;margin-top:2px}.mp-badge{display:inline-block;padding:3px 10px;border-radius:100px;font-size:11px;font-weight:700}.mp-badge.ozon{background:#005bff1a;color:var(--ozon)}.mp-badge.wb{background:#a94dba1a;color:var(--wb)}.mp-badge.ym{background:#00000014;color:#333}.archive-toggle{margin-top:24px;padding:12px 16px;background:var(--surface);border-radius:var(--rs);box-shadow:var(--sh);cursor:pointer;font-weight:700;font-size:13px;color:var(--text2);display:flex;align-items:center;gap:8px}.archive-count{background:var(--border2);border-radius:100px;padding:2px 9px;font-size:11px}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0006;display:flex;align-items:center;justify-content:center;padding:20px;z-index:1000}.modal-card{background:var(--surface);border-radius:var(--rl2);padding:28px;max-width:620px;width:100%;max-height:90vh;overflow-y:auto;box-shadow:var(--shm)}.modal-header{display:flex;align-items:center;justify-content:space-between;font-family:Nunito,sans-serif;font-weight:800;font-size:18px;margin-bottom:18px}.modal-close{background:none;border:none;font-size:18px;cursor:pointer;color:var(--text2)}.modal-product{display:flex;gap:16px;background:var(--surface2);border-radius:var(--rs);padding:16px;margin-bottom:16px}.modal-product-img{height:80px;max-width:120px;border-radius:10px;object-fit:cover;flex-shrink:0}.modal-product-img-ph{width:80px;height:80px;border-radius:10px;background:var(--border2);display:flex;align-items:center;justify-content:center;font-size:32px;flex-shrink:0}.modal-meta-row{display:flex;gap:20px;flex-wrap:wrap;margin-top:10px}.info-label{font-size:11px;font-weight:700;color:var(--text2);text-transform:uppercase;letter-spacing:.3px;margin-bottom:2px}.info-value{font-size:14px;font-weight:600}.modal-badges{display:flex;align-items:center;gap:10px;margin-bottom:14px}.customer-name{font-size:13px;color:var(--text2)}.question-box{background:var(--al);border-radius:var(--rs);padding:14px;margin-bottom:16px}.question-text{font-weight:600;margin-top:4px}.answer-box-readonly{background:#f0fdf4;border-radius:var(--rs);padding:14px;margin-bottom:16px}.answered-by{font-size:12px;color:var(--text2);margin-top:8px}.form-group{margin-bottom:16px}.form-group 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.1s}.emp-card:hover{transform:translateY(-2px)}.emp-card-head{display:flex;align-items:center;gap:12px;margin-bottom:14px}.emp-avatar{width:48px;height:48px;border-radius:50%;background:var(--al);display:flex;align-items:center;justify-content:center;font-size:24px;flex-shrink:0}.emp-name{font-weight:700;font-size:15px}.emp-total{font-size:12px;color:var(--text2);margin-top:2px}.emp-stats{display:flex;gap:8px}.emp-stat{flex:1;text-align:center;background:var(--surface2);border-radius:var(--rs);padding:10px 6px}.emp-stat-num{font-family:Nunito,sans-serif;font-weight:800;font-size:18px}.emp-stat-num.ozon{color:var(--ozon)}.emp-stat-num.wb{color:var(--wb)}.emp-stat-lbl{font-size:9px;font-weight:700;color:var(--text2);margin-top:2px}.back-link{display:inline-block;margin-bottom:16px;color:var(--text2);text-decoration:none;font-size:13px;font-weight:600}.back-link:hover{color:var(--accent)}.profile-hero{display:flex;align-items:center;gap:24px;background:var(--surface);border-radius:var(--rl2);padding:28px;box-shadow:var(--sh);margin-bottom:20px}.profile-av{width:88px;height:88px;border-radius:50%;background:var(--al);display:flex;align-items:center;justify-content:center;font-size:44px;flex-shrink:0}.profile-name{font-family:Nunito,sans-serif;font-weight:900;font-size:24px}.profile-email{font-size:13px;color:var(--text2);margin-bottom:14px}.profile-stats-row{display:flex;gap:10px;flex-wrap:wrap}.profile-stat{text-align:center;background:var(--surface2);border-radius:var(--rs);padding:10px 16px;min-width:80px}.profile-stat-num{font-family:Nunito,sans-serif;font-weight:900;font-size:26px;line-height:1}.profile-stat-lbl{font-size:10px;font-weight:600;color:var(--text2);text-transform:uppercase;margin-top:2px}.ach-column{display:flex;flex-direction:column;gap:6px;align-self:flex-start}.ach-badge{background:var(--al);color:var(--accent);padding:5px 12px;border-radius:100px;font-size:12px;font-weight:700;white-space:nowrap}.pagination{display:flex;gap:6px;align-items:center;justify-content:center;margin-top:16px}.pg-btn{padding:6px 13px;border:1.5px solid var(--border2);border-radius:var(--rs);background:var(--surface);font-size:13px;font-weight:600;cursor:pointer;font-family:Nunito,sans-serif}.pg-btn:hover:not(:disabled){background:var(--surface2)}.pg-btn.active{background:var(--accent);color:#fff;border-color:var(--accent)}.pg-btn:disabled{opacity:.4;cursor:not-allowed}.online-dot{position:absolute;bottom:-2px;right:-2px;width:12px;height:12px;border-radius:50%;background:#22c55e;border:2px solid var(--surface)}.online-dot-sm{width:9px;height:9px;bottom:-1px;right:-1px}.online-dot-lg{width:18px;height:18px;bottom:2px;right:2px;border-width:3px}.emp-avatar-wrap{position:relative;flex-shrink:0}.uav-wrap{position:relative;display:inline-flex}.profile-av-wrap{position:relative;flex-shrink:0}.lock-warning{background:#fff7ed;border:1.5px solid #fed7aa;color:#c2410c;border-radius:var(--rs);padding:10px 14px;font-size:13px;font-weight:600;margin-bottom:16px}.skel{background:linear-gradient(90deg,var(--surface2) 25%,var(--border2) 37%,var(--surface2) 63%);background-size:400% 100%;animation:skel-shimmer 1.4s ease infinite;border-radius:6px}@keyframes skel-shimmer{0%{background-position:100% 50%}to{background-position:0% 50%}}.skel-title{width:240px;height:24px}.skel-num{width:50%;height:32px;margin-bottom:8px}.skel-lbl{width:70%;height:11px}.skel-circle{width:56px;height:56px;border-radius:50%}.skel-line{height:13px;border-radius:4px}.card{background:var(--surface);border-radius:var(--r);box-shadow:var(--sh);padding:20px}.section-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px;flex-wrap:wrap;gap:10px}.section-title{font-family:Nunito,sans-serif;font-weight:800;font-size:19px}.admin-page-title{font-family:Nunito,sans-serif;font-weight:800;font-size:22px;color:var(--text);margin:0 0 18px;display:flex;align-items:center;gap:10px}.admin-layout{display:grid;grid-template-columns:200px 1fr;gap:20px;align-items:start}@media (max-width: 640px){.admin-layout{grid-template-columns:1fr}}.admin-menu-item{display:block;width:100%;text-align:left;padding:10px 14px;border:none;background:transparent;border-radius:var(--radius);font-size:14px;font-weight:600;color:var(--text-secondary);cursor:pointer;transition:background .15s,color .15s;margin-bottom:2px}.admin-menu-item:hover{background:var(--surface-secondary);color:var(--text)}.admin-menu-item.active{background:var(--accent-soft);color:var(--accent)}.admin-content{min-width:0;background:var(--surface);border-radius:var(--r);box-shadow:var(--sh);padding:24px}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:14px}@media (max-width: 480px){.form-row{grid-template-columns:1fr}}.form-group{display:flex;flex-direction:column;gap:6px}.form-group label{font-size:13px;font-weight:600;color:var(--text-secondary)}.form-group input,.form-group textarea,.form-group select{padding:9px 12px;border:1.5px solid var(--border);border-radius:var(--radius-sm);font-size:14px;font-family:inherit;background:var(--surface);color:var(--text);outline:none;transition:border-color .2s}.form-group input:focus,.form-group textarea:focus,.form-group select:focus{border-color:var(--accent)}.page-content{max-width:960px;margin:0 auto;padding:24px 16px}.topbar-right{display:flex;align-items:center;gap:10px;margin-left:auto}.btn-fetch{display:flex;align-items:center;gap:6px;padding:7px 14px;border:1.5px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);color:var(--text);font-size:13px;font-weight:600;cursor:pointer;transition:background .15s,border-color .15s;white-space:nowrap}.btn-fetch:hover{background:var(--surface-secondary);border-color:var(--accent)}.btn-fetch:disabled{opacity:.6;cursor:not-allowed}.fetch-result{font-weight:800;color:#22c55e}.btn-logout{padding:7px 12px;border:1.5px solid var(--border);border-radius:var(--radius-sm);background:transparent;color:var(--text-secondary);font-size:13px;cursor:pointer}.btn-logout:hover{background:var(--surface-secondary)}.filter-bar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:14px}.mp-select{padding:9px 12px;border:1.5px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);color:var(--text);font-size:13px;font-family:inherit;cursor:pointer;outline:none}.mp-select:focus{border-color:var(--accent)}.badge-count{display:inline-flex;align-items:center;justify-content:center;background:var(--danger, #ef4444);color:#fff;font-size:12px;font-weight:700;border-radius:100px;padding:1px 8px;margin-left:8px;min-width:22px}.cell-answered-by{font-size:12px;line-height:1.5}.qa-dropdown{position:absolute;right:0;top:calc(100% + 4px);width:340px;max-height:260px;overflow-y:auto;background:var(--surface);border:1.5px solid var(--border);border-radius:var(--radius);box-shadow:0 8px 24px #00000026;z-index:100}.qa-item{padding:10px 14px;cursor:pointer;border-bottom:1px solid var(--border);transition:background .12s}.qa-item:last-child{border-bottom:none}.qa-item:hover{background:var(--surface-secondary)}.qa-item-title{font-weight:700;font-size:13px;margin-bottom:3px}.qa-item-text{font-size:12px;color:var(--text-secondary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.answer-textarea{width:100%;padding:9px 12px;border:1.5px solid var(--border);border-radius:var(--radius-sm);font-size:14px;font-family:inherit;background:var(--surface);color:var(--text);resize:vertical;outline:none;transition:border-color .2s;box-sizing:border-box}.answer-textarea:focus{border-color:var(--accent)}.emoji-picker{display:flex;flex-wrap:wrap;gap:4px;padding:8px;border:1.5px solid var(--border);border-radius:var(--radius-sm);max-height:120px;overflow-y:auto}.emoji-opt{font-size:20px;cursor:pointer;padding:4px 5px;border-radius:5px;border:2px solid transparent;line-height:1;transition:border-color .15s,background .15s}.emoji-opt:hover{background:var(--surface-secondary)}.emoji-opt.selected{border-color:var(--accent);background:var(--accent-soft)}.role-badge{display:inline-block;padding:2px 8px;border-radius:100px;font-size:12px;font-weight:600}.role-badge.admin{background:#6366f126;color:#6366f1}.role-badge.employee{background:var(--surface-secondary);color:var(--text-secondary)}.ach-badge{display:inline-block;padding:2px 8px;border-radius:100px;font-size:12px;font-weight:600;background:#f59e0b26;color:#d97706;margin-right:4px;margin-bottom:2px}.ach-badge.custom{background:var(--surface-secondary);color:var(--text-secondary)}.ach-grant-btn{display:flex;align-items:center;gap:8px;width:100%;text-align:left;margin-bottom:8px;padding:10px 14px}.ach-grant-btn.has-ach{opacity:.6}.btn-warn{border-color:#f59e0b!important;color:#d97706!important}.btn-warn:hover{background:#f59e0b1a!important}@media (max-width: 768px){.topbar{flex-wrap:wrap;gap:10px;padding:12px 14px}.topbar-logo{font-size:17px}.topbar-nav{order:3;width:100%;display:flex;flex-wrap:wrap;overflow-x:visible;gap:8px;padding-bottom:0}.topbar-nav .nb{white-space:nowrap;font-size:13px;padding:9px 16px;border-radius:100px;background:var(--surface2);border:1.5px solid var(--border2)}.topbar-nav .nb.active{background:var(--al);border-color:var(--accent)}.topbar-right{margin-left:auto}.btn-fetch span:not(.fetch-result){display:none}.btn-fetch:after{content:"📥"}.btn-logout{font-size:12px;padding:6px 8px}.unm{display:none}.main-content,.page-content{padding:12px}.summary-grid{grid-template-columns:repeat(2,1fr);gap:10px}.mp-grid{grid-template-columns:1fr}.table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch}.data-table{min-width:600px}.data-table th,.data-table td{padding:8px 10px;font-size:12px}.data-table th:nth-child(4),.data-table td:nth-child(4),.data-table th:nth-child(5),.data-table td:nth-child(5){display:none}.filter-bar{flex-direction:column;align-items:stretch}.search-input,.mp-select{width:100%}.modal-card{margin:0;width:100%;max-width:100%;min-height:auto;border-radius:var(--radius) var(--radius) 0 0;position:fixed;bottom:0;left:0;right:0;max-height:90vh;overflow-y:auto}.modal-overlay{align-items:flex-end;padding:0}.modal-product{flex-direction:column}.modal-product-img{width:100%;height:180px;max-width:100%;border-radius:var(--rs);object-fit:cover;display:block}.modal-product-img-ph{width:100%;height:180px;border-radius:var(--rs)}.emp-grid,.admin-layout{grid-template-columns:1fr}.admin-sidebar .card{display:flex;flex-wrap:nowrap;overflow-x:auto;gap:4px;padding:8px}.admin-menu-item{white-space:nowrap;font-size:12px;padding:8px 12px}.form-row{grid-template-columns:1fr}.qa-dropdown{width:calc(100vw - 32px);right:auto;left:0}.archive-toggle{font-size:13px;padding:10px 12px}}@media (max-width: 480px){.summary-grid{grid-template-columns:repeat(2,1fr)}.modal-meta-row{flex-direction:column;gap:6px}.data-table{min-width:480px}.data-table th:nth-child(5),.data-table td:nth-child(5){display:none}}